iCognition, the developers of the Diem Enterprise Suite, are strong community supporters. We are all active members of industry organisations such as the Institute for Information Management, the Records Management Association of Australasia, and various user-centred design forums.

Specifically for our Diem clients we offer:

1. Help Desk services under product maintenance support.
2. Diem User Group (DUG) which meets every few months in a client site. Follow the link to the Diem User Group forum page for further information on the DUG.
3. An online Diem User Group forum that we monitor (currently being set up).
4. A Blog to keep you updated on our activities.